The LeasePLUS Group has a strong tradition of innovation and development over its 17 years journey. It started as a novated leasing company ‘LeasePLUS’ and today has grown to consist of 11 companies servicing customers in finance, manufacturing and salary packaging. We knew early in our journey that technology would set us apart from our competitors and through the process of developing our leasing and salary packaging platforms internally rather than outsourcing saw the evolution of SafeCode. Initially from a team of 1 in 2014, SafeCode has now expanded to a team of 30 plus people, with three offices, international partners across the globe and client lists all over Australia and New Zealand. The SafeCode group of companies today includes products that supply key systems to some of Australia’s largest business including ASX listed entities and government departments. Our CAD/CAM solutions also provide the backbone to Australia’s manufacturing industry.
SafeCode is committed to the highest possible service experience which is delivered through our industry leading best business practices, innovation and customer service.
The daily work of SafeCode is underpinned by three strong values that provide the fundamental basis for the staff to succeed in this competitive market. These values are:
To provide meaningful information, and a high quality of service to ensure customer satisfaction in each engagement.
To commit to create deliverables with the most relevant, up-to-date and accurate information in relation to both our own customers and their clients.
To ensure each and every engagement with SafeCode and our products and services is entirely secure, safe, and personal information protected at all times.
To achieve this leading customer service position, SafeCode makes a commitment to working within the following themes:
SafeCode regularly reviews the performance of all of its systems, its product offering and industry advancements to ensure we remain at the leading edge of technology adding value as it relates to its customer needs.
SafeCode constantly reinforces its outstanding customer service commitment by creating a culture within the business that keeps staff focused on the customer experience. It is our intent to be a complete solution provider meeting our client's needs in terms of mobile apps, software and website development needs. We pride ourselves on the ability to control as little or as much as requested by our client.
Every staff member at SafeCode supports their colleagues in helping them deliver a customer experience that meets the vision, mission, and values of the organisation.